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Updated March 2020
Several types of goods are exempt from being returned. Perishable goods such as food cannot be returned.
ALL SALES ARE FINAL. SeamossNSpice sells perishable food products, i.e it has a limited shelf life once shipped and must be kept refrigerated upon receipt. We may replace any item(s) at our sole discretion in the unlikely event that they might be damaged or spoiled during transit. To make sure that you are satisfied with the product you receive, please inspect the contents as soon as your order arrives at its destination.
We are not responsible for damage or loss as a result of shipments or delivery being returned or undeliverable as a result of incorrect address information you supply to us, or for inability of a recipient to receive the package on the day you specify that it should be delivered. We wish we could assure proper handling and prompt receipt of packages once they have been delivered to the correct mailing address by the third party carrier (UPS or USPS), but this, of course, is out of our control.
To enjoy the full benefit of our products, we urge you to make the necessary arrangements when you receive your product when delivered. Shipping/handling charges are not refundable. Refunds can only be credited to the originating payment methods if available.
REFUNDS (IF APPLICABLE)
Once
your claim is approved, we will send you an email to
notify you that we have received your claim. We will also notify
you of the approval or rejection of your refund. You are required to submit valid proof of your claim eg. photos. Claims submitted without supporting evidence will be rejected automatically. If you need to exchange for the same item, please send us an email at seamossnspice@gmail.com
You will be responsible for paying for your own shipping costs for replacement items. At our sole discretion, we may wave this option. Shipping costs are non-refundable. If you are eligible to receive a refund, the cost of return shipping will be deducted from your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10-14 business days.
Please allow the specified duration of the process if applicable before submitting inquiry calls or additional claims about your refund. Some banks or credit companies may have longer processing time than others. In that case;
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at seamossnspice@gmail.com
This policy is subject to change without notice.
We harvest our own Sea Moss ! Our product is all natural and are hand picked by myself and my family from the Caribbean Sea . Unlike most sea moss suppliers that used Clorox to clean their sea moss . We use vinegar and lemon ! We keep our sea moss in its natural state .
The Turmeric glow is the best . I had bad skin . I’ve tried it all including Lamer . Nothing works . I’ve been using your turmeric Glow for only two weeks and I’ve notice a big difference. It’s crazy how the simple things work . I used it everyday. Just placed another order!
Nicola Augustine
Owner
My name is Nicola Augustine. I am a celebrity Hairstylist. I started this company after my personal six month experience with using Sea Moss. I am Anemic and suffered from extreme dizzy spells. I was also diagnosed with Hypothyroidism, also called underactive thyroid or low thyroid, a disorder of the endocrine system in which the thyroid gland does not produce enough thyroid hormone. It can cause a number of symptoms, such as poor ability to tolerate cold, a feeling of tiredness, constipation, depression, and weight gain. Conventional medication did not work. The side effects left me feeling worse than I was before taking them. After a little research looking for alternative natural medication to treat my condition, I came upon ChrondrusCrispus better known as Sea Moss and my life completely changed for the better.
I went directly to the source and harvested my Sea Moss myself. I returned to the United States with so much of the product that I realized I wouldn’t be able to keep it and decided to sell some of it. Within a day I had sold over 50 pounds of Sea Moss; so many people knew about the miraculous benefits of Sea Moss. More importantly, they realized that my grade of Sea Moss was actually a better grade that what they were previously buying. I did not realize that Sea Moss could be pool grown, I also did not know that some companies were bleaching their products to give it a white look. Here at SeaMossnSpice I personally hand pick and harvest my Sea Moss from the Caribbean Sea. I guarantee your Sea Moss and Sea Moss affiliated products will always be fresh and authentic.
The results of my personal experience and those of my committed customers are astounding; I no longer suffer from dizzy spells, my thyroid is miraculously under control, and I am losing weight. Customers back pain and knee pain are nonexistent. My hair is growing and my skin is glowing. Sea Moss is life and life is beautiful!
Always consult your healthcare provider with questions regarding a medical condition before consuming Sea Moss